FREQUENTLY ASKED QUESTIONS
Yes, the products that are displayed are an exact representation of the product.
Simply open your inbox from the email address you registered with. There, you will a copy of your shipping details which include what product you ordered, the price and other related details such as size, color etc.
1. Log your exchange / return request on the website or appLogin to your Corsport account on the website and initiate the exchange or return process by completing the online request form.
2. Prepare the return parcel
Pack the product in its original packaging (if you still have it), and into a shipping box or other packaging to protect the products during transit. Remember that if you are returning a product because you changed your mind, you must have the original product packaging – which must be intact and undamaged (but you do not have to have the original shipping packaging).
Please include the return reference (the RRN number at the top of your email) in or on the outside of the parcel so that we can easily identify your return.
3. Courier collection
Our couriers will contact you within 1 to 2 business days after you have logged your return, to arrange the collection.
If a product goes out of stock, it will reflect as such on the website or will no longer be visible on the website.
We do our best to prevent sales of products that are out of stock, but due to the digital nature of our business the opportunity exists for an item to go out of stock after an order is placed. If you have already ordered the product on the website when it goes out of stock, we’ll let you know. You will then have the option to be refunded or credited for any amount already paid by you, or you can wait until the product comes into stock again.
To any location of which you reside in or a trusted individual. Although, please ensure that the email address you registered with is accessible by the individual that he or she may reside in. This way the stipulated individual is able to track their order.